Symantec Makes NortonLive Ultimate Help Desk Mac-Friendly

Symantec has expanded its NortonLive Ultimate Help Desk to include support for Mac computers and applications.

A recent Norton research study said 11 percent of U.S. households have both PC- and Mac-based computers. The service for consumers and small businesses with up to 10 computers now offers multi-platform support for Mac OS systems and applications, as well as Windows-based systems and many digital devices.

“For households and small offices with mixed environments of PCs and Macs, NortonLive Ultimate Help Desk provides an easy-to-use service that supports a heterogeneous computing environment,” said Kevin Chapman, Symantec’s vice president and general manager of worldwide consumer services.  “Problems commonly arise at the most inopportune moments and with Ultimate Help Desk users now have access to technical experts anytime they need troubleshooting or remediation regardless of the platform they are using.”

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