Khera will lead the development of Serco India’s frontline services business with a focus in transportation, healthcare, and education services.
Frontline services provide operational support for education and IT infrastructure among others, according to the article.
The executive will also be a member of Serco’s regional Africa, Middle East, Asia, and Australia board.
Prior to her appointment, Khera served in different executive roles at GE, BGGTS, and Torrent Power.
Serco already has a presence in India, including business process outsourcing services to both international and domestic customers from 42 centers across the country.