More than 5,500 healthcare organizations worldwide use Avaya‘s communication and collaboration platforms to facilitate delivery of medical services to patients.
Avaya spent more than $2.5 billion within the past six years to research and develop tools for hospitals to manage patient information, the company said Monday.
Tara Mahoney, senior director for Avaya’s professional service healthcare consulting business, said the company offers technology to address privacy, compliance and security issues in the healthcare sector.
The company’s Mobile Activity Assistant and one-X Mobile platforms work to keep mobile communications open among patients, caregivers and physicians, according to the article.
Scopia Desktop is built to help doctors capture, access and share images using a computer from any location.
Avaya designed the VENA Fabric Connect platform to secure confidential data stored in medical devices and payment systems.
The company also offers a contact center technology designed to manage inbound and outbound interactions between a physician and a patient.