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Executive Spotlight: Paul Colangelo of Convergys

We recently had a chance to speak with Paul Colangelo of Convergys Government Solutions.  You might remember from our past interviews that Paul had established Convergys as a leader in federal customer care and customer service, and had established Convergys as a preferred contact center solutions provider with the the U.S. General Services Administration.  After [...]

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Convergys’s Paul Colangelo: Two years on, going strong

It’s his second “exciting” year at Convergys, and Paul Colangelo already has a lot to show for it. By year one, his team had established Convergys Government Solutions as a leader in relationship management through a multi-channel contact centers solutions. By year two, the U.S. General Services Administration named Convergys a preferred contact center solutions [...]

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