We recently had a chance to speak with Paul Colangelo of Convergys Government Solutions. You might remember from our past interviews that Paul had established Convergys as a leader in federal customer care and customer service, and had established Convergys as a preferred contact center solutions provider with the the U.S. General Services Administration. After [...]
February 15th, 2010 | Filed under Executive Spotlight | Read More »
It’s his second “exciting” year at Convergys, and Paul Colangelo already has a lot to show for it. By year one, his team had established Convergys Government Solutions as a leader in relationship management through a multi-channel contact centers solutions. By year two, the U.S. General Services Administration named Convergys a preferred contact center solutions [...]
October 9th, 2008 | Filed under Executive Spotlight | Read More »