emergency calls

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  • Avaya Completes Contact Center Project for Indian Police Force - top government contractors - best government contracting event
    in Industry News, News

    Avaya Completes Contact Center Project for Indian Police Force

    Avaya has completed a project that is designed to help manage emergency calls, connectivity technologies and responses for the police force of Uttar Pradesh, India. The company said Thursday its team launched a centralized contact center in Lucknow, Uttar Pradesh that works to support approximately 600 calls at a time as part of the UP 100 project. Avaya added the contact center is designed to […] More

  • Mary Brown: Cisco-TCS Team Demos Use of Wi-Fi Tech to Help Locate 911 Mobile Callers - top government contractors - best government contracting event
    in Mobility, News

    Mary Brown: Cisco-TCS Team Demos Use of Wi-Fi Tech to Help Locate 911 Mobile Callers

    Cisco and TeleCommunication Systems have partnered to combine their mobility and geospatial emergency messaging platforms with the goal of helping first responders track 911 cellphone calls. TCS will demonstrate its GEM9-1-1 data mapping technology with Cisco’s Wi-Fi-based Mobility Services Engine at this week’s NENA Annual Conference in Nashville, Tenn., TCS said Monday. According to TCS, […] More