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Telework Takes Pressure Off Staff, Says Tom Carter of CIBER

Telework Takes Pressure Off Staff, Says Tom Carter of CIBER - top government contractors - best government contracting event
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tomcarter
Tom Carter

After having done business in the fifth-largest oil producer in the world, Libya, CIBER is expanding its business to the corners of the world, as well as domestically. But despite the many bricks-and-mortars around the globe, telecommuting remains an integral part in the corporation’s operations, said CIBER’s Vice President for Contracts Management Tom Carter in an interview with GovConExecutive.

“We“™re a systems integrator and do port security for major ports all around the world from Misurata in Libya to Abu Dhabi in Dubai, domestically in Florida and Georgia and Virginia,” Carter said. “It“™s really taken off, and I think there will be tremendous growth in that arena.”

With three major contracts awards expected out of Huntsville, Ala., and opportunities with the Air Force in Europe, Carter said CIBER is “expecting to have a pretty good year.”

But what it is that separates CIBER from its competitors? Carter said CIBER’s exceeding performance is what has contributed to the success of the company.

“We have tremendous past performance,” Carter said. “Ninety five percent of our customers state that we have performed above average. Ninety seven percent say that they would use us again.”

With 8,000 employees, operations in 18 countries and 40 offices throughout the United States, Carter said the way to attract top talent is to offer workplace flexibility, the opportunity for career growth, and pay for education and training. For finding future CIBER staff, Carter said there are various ways of doing it, including using the local hockey team.

“We use Taleo, which automatically posts all of our open positions on four or five of the major Web sites like Monster.com and those types of things,” Carter said. “Advertising““we advertise in airports where our customers are. And my favorite is that we also advertise with the Washington Capitals.”

In an increasingly connected society, Carter said providing employees with the opportunity to telework takes off some of the pressure they may experience.

“I think giving your employees the flexibility to work from home, at your office or at the customer site whichever best fits a) the customer and b) the employee,” Carter said. “As long as you can manage that relationship, it’s fine to have people telecommute. You know what it“™s like““the roads out here in the mornings are crazy. It relaxes the pressure on the employee. I“™m all about it.”

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