With more technical and specialized skills being demanded from workers in a recessionary economy, oftentimes the idea of soft skills falls by the wayside.
However, effective communications, leadership and negotiation skills are paramount to a company's success, Chris Goodrich, VP of NSA operations of the Mission, Cyber & Technology Solutions Group of ManTech, told The Annapolis Capital.
“With the rise of email, blogging and social media, we are using more tools that require the ability to articulate clearly and accurately,“ he said. “’LOL’ and emoticons don’t get you very far in business. Clear thinking and clear expression do.”
A study sponsored by the Business Roundtable's Springboard Project said companies report “severe deficits“ from their employees in areas such as work ethics, self-motivation, personal accountability, punctuality, time management and professionalism.
Job candidates who can express themselves concisely during an interview and show they share values with the company, such as patriotism or honesty, may show signs of possessing the soft skills companies are seeking.
“Companies are more likely to hire candidates who can clearly articulate ideas, accomplishments and value to the enterprise,” Goodrich added.