Great American uses CSC’s web-based software to efficiently manage its relationships with outside legal counsel.
“Legal Solutions Suite has become a valuable tool, helping us to simplify the billing process, analyze invoices and track performance,” said Veronika Willard, divisional senior vice president, Great American. “By streamlining these processes using an expert automated system that is integrated with our claims systems, we can focus our resources on providing quality products and service to our customers and positioning our business for long-term profitable growth.”
According to CSC, more than 50 companies have deployed CSC’s Legal Solutions Suite to produce immediate savings averaging 6 to 8 percent of total legal spend.
Legal Solutions Suite simplifies the billing process, tracks outside counsel performance and promotes best practices in managing legal matters.
“CSC’s Legal Solutions Suite can help insurance companies like Great American, or frankly any entity that retains outside counsel, to gain greater control in managing legal expenses,” said Jeffery Schwalk, president of CSC’s Property and Casualty Insurance Division. “In addition to creating measurable efficiencies, our software and services also improve transparency and consistency in legal matter planning and execution through the bill review process.”