Accenture Finds Shared Services Executives Accelerate C-Suite Visibility

According to a study by Accenture, executives who lead shares services organizations are increasingly accountable to the corporate C-suite and are seeing an emergence of integrated business services leveraging the company’s global corporate resources.

59 percent of shared services executives polled report to C-suite level officers. A report on the study’s findings, “Trends in Shared Services: Unlocking the Full Potential,” said as their popularity grows, shared services programs are evolving and being designed to deliver services that require more skill than basic administrative functions. 

“As shared services organizations demonstrate their ability to deliver greater strategic value to enterprises they serve and create awareness for the value they create by marketing it within their organizations, their reputation will grow and with that demand for their services,” said Paul Boulanger, managing director, Accenture Finance & Performance Management service line. “That demand is likely to cut across back office services and beyond, with the most successful of the shared services organizations being those that continually improve their processes and services while embracing new technologies.”

About 90 percent of the companies have added more geographies and markets to the scope of shared services delivered. In the next five years, 49 percent of the executives said their shared services organizations intend to deliver innovation services such as data analytics and research. 

“What is clear is that IBS will define the next generation of shared services as top-performing organizations demonstrate the value they can contribute to enterprises they serve, as they become independent, end-to-end service businesses with C-level leadership that are viewed as strategically important to the enterprise as other operating units,” said Boulanger.

You may also be interested in...

GSA Eyes ‘On-Ramp’ Solicitation for OASIS Small Business IDIQ’s Six Subpools

The General Services Administration has announced plans to issue a solicitation as an on-ramp for the six subpools of the One Acquisition Solution for Integrated Services Small Business contract vehicle. GSA’s Federal Acquisition Service said in a presolicitation notice published Friday that it expects to award 30 contracts for subpool 1, 20 contracts for subpool 3 and eight each for subpools 2, 4, 5B and 6 of the OASIS SB indefinite-delivery/indefinite-quantity contract.

SSL to Design Methane Emission Detection Satellite; Richard White Quoted

Maxar TechnologiesSSL subsidiary has received a contract from Environmental Defense Fund to design and define requirements for a small satellite designed to detect and monitor methane emissions from oil and gas facilities worldwide. MethaneSAT is a small form-factor satellite that will work to provide high-resolution images to help detect and measure low- and high-emission sources in regions that constitute more than 80 percent of global production of oil and gas per week, Maxar said Thursday

Booz Allen’s Sarah St. Clair on Lessons Learned From HR Tech Upgrade Project

Sarah St. Clair, vice president responsible for human resource services at Booz Allen Hamilton, told Diginomica in an interview published Tuesday about the company’s experiences and efforts to address challenges associated with upgrading its HR technology system. St. Clair discussed Booz Allen’s move to execute the Workday project to manage recruitment operations and mentioned some of the actions the company made to mitigate negative impacts associated with project implementation.