Symantec’s 2011 Information Retention and eDiscovery Survey found that email is not the primary source of records companies must produce. Additionally, the survey found that respondents who employ best practices for records and information management are significantly less at risk of court sanctions or fines.
The survey examined how enterprises manage their electronically stored information and prepares for the eventuality of an eDiscovery request. Symantec took stock of legal and IT personnel at 2,000 enterprises worldwide.
“The fact that email is no longer the primary source of information for an eDiscovery request is a significant change from what has been the norm over the past several years,” said Annie Goranson, eDiscovery Attorney at Symantec. “The days of legal simply asking IT to dump emails onto backup tapes are over, there is too much information being created by a wide variety of sources. It’s critical for those two departments to work together to develop and implement an effective information retention policy.”
According to the survey, nearly half of respondents do not have an information retention plan in place. Thirty percent are only discussing how to do so, and 14 percent have no plan to do so. When asked why, respondents indicated lack of need, too costly and lack of expertise.