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Accenture Buys Mortgage Processing Services Firm

Accenture has completed its acquisition of Zenta, a residential and commercial mortgage processing services firm.

Zenta employs approximately 3,700 workers in the U.S., India and the Philippines, all of whom will join Accenture’s credit services team.

A company release says the acquisition will expand Accenture’s ability to help lenders, servicers and real estate investment trusts retool and streamline their operations.

The move is also intended to enhance Accenture’s business process outsourcing portfolio.

“Our clients are looking for consistent, high-quality mortgage-processing capabilities to meet the rising demand for refinancing among homeowners,” said Terry Moore, global managing director of the credit services team. “With Zenta’s capabilities, we can help lenders scale up quickly, meet target cycle-times and reduce costs, and create a more sustainable and efficient operating model for the long-term. And, our combined capabilities make it easier for servicers to tackle the challenges related to high delinquency, and foreclosure volumes and consent-order work.”

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Written by Ross Wilkers

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