Accenture has won a potential 10-year contract to update the state of Iowa's human services eligibility system with new products aimed at helping meet federal guidelines.
The company said the contract has a six-year base period and four one-year options, and will focus on customer service and new eligibility processes.
“Iowa is seizing a great opportunity to build a more integrated eligibility system, to better meet the needs of citizens,“ said Julie Booth, head of Accenture's human services portfolio for the state, local and provincial government client services group.
“The public sector is under pressure to find smarter ways to operate and deliver services, and Accenture Software and this project is geared to meeting that challenge,” said David McCurley, global managing director of Accenture's health and public sector software business.
The company will provide Iowa with its public service platform, benefits management system and citizen self-service portal, along with management consulting and systems integration.