ProcessAnalyzer, QPR’s automated business process discovery software, would help CGI provide an overall process overview to customers and support their efficiency goals while saving costs on deployment and maintenance, QPR said Tuesday.
The ABDP software identifies and analyzes ‘as-is’ processes from existing data stored in ERP, billing and customer relationship management.
“Our strategy is twofold as we will use the software to provide a service to our existing customers, analyzing the usage of our own ERP and other business support systems as well as include it as a part of our operational development consultancy portfolio,” said Mervi Lahti, director for midmarket solutions at CGI Finland.
“We have already conducted few customer trials and the results have been excellent,” Lahti added.
The partnership allows CGI to roll out the new process analysis service in Finland using accounts payable and ERP systems Rondo and V10, as well as Kuntamalli solution for the public sector.
QPR will also provide training, consultation, technical and sales support services to help CGI establish the service.