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Maximus to Operate Customer Support Call Center; Richard Montoni Comments

Maximus to Operate Customer Support Call Center; Richard Montoni Comments - top government contractors - best government contracting event
Richard Montoni

Maximus has won a potential $12.5 million contract to operate a health insurance exchange call center for Vermont to help individuals enroll in Medicaid and other public health programs.

The one-year contract runs May 1, 2013 through June 30, 2014 and includes a one-year option, Maximus said Wednesday.

Vermont Health Connect, the state's health benefits exchange, will handle 260,000 customers at the center and work with navigators, registered brokers and other stakeholders to help citizens sign up for coverage.

“For more than 17 years, MAXIMUS has been providing customer support for Vermont's health care programs,“ said Richard Montoni, Maximus CEO.

“We are excited to be Vermont's trusted partner on this important initiative as the state seeks to meet the requirements under the Affordable Care Act,” Montoni added.

The state also intends for the call center to help customers determine eligibility for premium subsidies.

“Vermont Health Connect offers a new way for Vermonters to choose a health insurance plan that meets their needs and budget,” said Mark Larson, commissioner of the state’s health access department.

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