IBM has acquired telecommunications analytics software developer The Now Factory for an undisclosed amount.
Dublin-based The Now Factory builds tools that work to help communications service providers monitor customer experiences and analyze large amounts of network and business data in real time, IBM said Tuesday.
Bob Picciano, general manager of information management for IBM’s software group, said the company aims to further grow its big data and analytics portfolio for the mobile marketplace through the acquisition.
The Now Factory software is intended to complement IBM technology that works to track customers’ mobile device usage, IBM says.
IBM has nearly 9,000 consultants, more than 500 patents and 400 researchers within its big data and analytics business.