Jay Clemens
Kratos Networks Inc., a Kratos Defense & Security Solutions subsidiary, has unveiled a service management tool for satellite and terrestrial network clients to monitor the condition of an entire network.
The NeuralStar Service Quality Manager technology works to manage various network services and devices across satellite and Internet protocol infrastructure layers, Kratos said Tuesday.
“NeuralStar SQM maps the entire network to the services being provided,” said Michael Smith, senior vice president of enterprise technology for Kratos Networks.
“This allows operators to see and understand the true business implications of their technical infrastructure, including which equipment supports specific services to particular customers. As a result, they are able to do far more to maintain service levels, curb revenue leakage and head off problems before they affect customers,” he added.
The management tool is designed to display services as graphical maps of end-to-end performance that are collated to customers, equipment and carriers from a single location.
Operators are able to view the status of services using intelligence and analytics tools in order to detect outages and disruptions.
