Leidos has been named a leading managed security service provider in North America and given the highest rating in customer satisfaction compared to other vendors in Forrester Research‘s latest Forrester Wave Managed Security Services: North America, Q4 2014 report.
“Leidos continues to make significant investments in automation and extending our MSS capability … as [our customers] move their business applications and data to cloud environments,” said Lou Von Thaer, president of Leidos’ national security sector and an inductee into Executive Mosaic‘s Wash100 for 2015.
The report used 26 criteria across service delivery, business and technical value and customer service, among others, to evaluate the performance of North American MSSPs in the fourth quarter of 2014, Leidos said Tuesday.
Leidos Executive Vice President for Business Development and Strategy Michael Leiter commented that, “Forrester conducts the evaluations using a transparent methodology to evaluate players in the market. I feel that receiving this distinction from a team of analysts is a great testament to the managed security services provided to our customers.”