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IRS Wants Info on Contact Center SaaS Offerings

IRS Wants Info on Contact Center SaaS Offerings - top government contractors - best government contracting event

cloud computingThe U.S. Internal Revenue Service is requesting information about potential providers of a software-as-a-service platform designed for contact center operations.

IRS said Aug. 10 in a FedBizOpps notice that it seeks a vendor who can deliver SaaS that complies with the agency’s information technology security and data privacy policies.

The agency also wants to know the cost of implementing and maintaining targeted contact center applications in a cloud environment.

Responses are due Tuesday, September 8th.

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Written by Mary-Louise Hoffman

is a writer of news summaries about executive-level business activity in the government contracting sector. Her reports for ExecutiveBiz are focused on trends and events that drive the GovCon industry to include commercial technologies that private companies are developing for federal government use. She contributes news content to ExecutiveBiz’s sister sites GovCon Wire and ExecutiveGov.

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