in ,

Deloitte Report Offers Data-Driven Methods to Transform Human Services

Deloitte Report Offers Data-Driven Methods to Transform Human Services - top government contractors - best government contracting event

deloitteA new Deloitte report offers human services agencies three methods support the transition from a transactional business model to a transformational one based on the utilization of data.

The company said Monday the report highlights the impacts of automation, program redesign and analytics in efforts to bolster the outcomes of human services as opposed to delivery.

“Leveraging data analytics coupled with new technologies and focusing on desired outcomes for citizens, human services agencies can realize a cost-effective way to address citizens’ needs, program costs and operational pressures “” while improving citizen services,” said B.J. Walker, a director in Deloitte’s public sector consulting practice.

The report published by Deloitte University Press indicates that automation or self-service technologies enable case workers to provide specialized case management, while analytics facilitates the use of foresight to save cost and effort to deliver services.

Deloitte added the redesign of a program works to address the needs of unique customer segments.

ExecutiveBiz Logo

Sign Up Now! ExecutiveBiz provides you with Daily Updates and News Briefings about Big Data & Analytics News

PSC Unveils Study of Federal CTO Role in Innovation Efforts - top government contractors - best government contracting event

PSC Unveils Study of Federal CTO Role in Innovation Efforts

IBM's Andras Szakal, Dan Chenok Overview FedRAMP's Mobile Offerings - top government contractors - best government contracting event

IBM’s Andras Szakal, Dan Chenok Overview FedRAMP’s Mobile Offerings