A new Research and Markets report projects the unified communication-as-a-service market to reach $24.88 billion by 2020 from $15.12 billion in 2015.
The report noted a growing adoption of UCaaS in retail industry vertical due to the consumer goods and retailers“™ increasing need for business communication process as they transform into large enterprises, Research and Markets said Sept. 3.
Research and Markets profiles tier-one market players such as Avaya, Cisco, Microsoft, Alcatel-Lucent, Microsoft, HP, IBM, CSC, Verizon Communication, Voss and Polycom.
The report also examines the UCaaS market global trends, market landscape, venture capital fundings, and mergers and acquisitions.