The Department of Veterans Affairs has implemented tools from small business ID.me in the agency’s online portal designed to help veterans manage their healthcare and benefits electronically.
VA said Wednesday that Vets.gov has met the National Institute of Standards and Technology’s Level of Assurance 3 standard for information assurance to provide additional features on a single site.
The site allows veterans to access healthcare services through a single account in order to check the status of their benefits claim, contact healthcare providers and order prescription refills online.
“To date, veterans have been required to visit a VA facility in-person to verify their identities before they were able to access valuable VA services online,” said ID.me CEO Blake Hall.
Hall added that the website is designed to also help veterans verify their identity online.
Vets.gov features a multi-factor authentication process to validate a veteran’s identity before VA shares personal information under LOA3 standards.