MicroAutomation-Unify Team to Help Update 9-1-1 System at Tinker Air Force Base

MicroAutomation and Unify have partnered to implement an updated 9-1-1 system for emergency communications at Tinker Air Force Base in Oklahoma City, Oklahoma.

The Defense Information Systems Agency‘s Joint Interoperability Test Command re-certified MicroAutomation’s CallCenter Millennium platform to operate with Unify’s OpenScape Voice product, Unify said Tuesday.

Following the JITC certification, Unify received a contract to update Tinker AFB’s 9-1-1 center using Next Generation 9-1-1 features and standards.

NG9-1-1 systems feature internet protocol-based technology built to receive data from a wider range of devices and media as well as locate callers more accurately than legacy 9-1-1 platforms.

OpenScape Voice is a session initiation protocol-based voice platform designed to meet NG9-1-1 requirements.

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