in ,

DoD Tests Interoperability of T-Metrics, Unify Comms Tech Platforms

DoD Tests Interoperability of T-Metrics, Unify Comms Tech Platforms - top government contractors - best government contracting event

DoD Tests Interoperability of T-Metrics, Unify Comms Tech Platforms - top government contractors - best government contracting event

The Defense Department‘s Joint Interoperability Test Command has tested the compatibility of communications technology platforms from AtosUnify subsidiary and T-Metrics.

Unify said Tuesday its OpenScape Voice system underwent a joint interoperability test with T-Metrics’ TM-2000 Multi-Purpose ACD Platform and TM-2000 Consolidated Answering System.

The OpenScape voice session controller is certified by JITC and employs security tools based on DoD’s Assured Services Session Initiation Protocol.

OpenScape is built to accommodate up to 100,000 users per system and 500,000 per cluster.

T-Metrics designed its ACD platform to simplify skill-based call routing configuration as well as support metric assessments, identify customer pain-points and monitor call volumes.

TM-2000 also works to facilitate  sharing of operator resources over multiple locations.

ExecutiveBiz Logo

Sign Up Now! ExecutiveBiz provides you with Daily Updates and News Briefings about Industry News

Orbital ATK Completes Structural Acceptance Test on Space Launch Vehicle Motor Case Component - top government contractors - best government contracting event

Orbital ATK Completes Structural Acceptance Test on Space Launch Vehicle Motor Case Component