Condusiv’s James D’Arezzo: AI Tech Could Reduce Effectiveness of Govt Processes

Condusiv CEO James D’Arezzo has urged government information technology managers to be cautious in using artificial intelligence platforms to meet productivity needs amid budget reductions.

D’Arezzo noted that AI systems may lessen the effectiveness of government processes since the technology is still “new and uncertain,” Condusiv said Monday.

The company cited a white paper from the Harvard Ash Center for Democratic Governance and Innovation that says AI can only be helpful in certain areas such as resource allocation, large data sets, expert shortages, predictable scenarios and procedural and diverse data.

AI platforms have demonstrated “mixed” performance in complex applications, particularly in government interactions with citizens, according to the study.

“There is no question that government IT directors need to find ways of ramping up performance while controlling costs,” said D’Arezzo.

He added that using “properly selected and applied” software is an effective way to boost productivity with limited funds.

Condusiv offers software products that work to optimize the input/output capacity of physical or virtual storage and servers in an effort to address productivity challenges without the risks associated with AI tools.

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