TWD & Associates to Develop Updated CRM Tool to Boost DHS Communications

TWD & Associates to Develop Updated CRM Tool to Boost DHS Communications - top government contractors - best government contracting eventTWD & Associates looks to create and deploy a customer relationship management tool that can help the Department of Homeland Security‘s Office of Partnership and Engagement upgrade stakeholder communications and collaboration capacities.

The company said Tuesday it will integrate agile Scrum methodologies and cloud capacities on the new CRM platform to help boost the effectiveness and efficiency of OPE communications and operations.

The platform will collect and facilitate data from the private sector, national associations, appointed and elected officials.

Larry Besterman, president and CEO at TWD, said the company will work with DHS to utilize the cloud-based CRM technology designed to bolster stakeholder engagement and help produce cost and automation benefits.

The CRM system also seeks to improve OPE’s capacity to develop relationships with stakeholders through contact management, internal operations, reporting and analysis of metrics and outcomes.

You may also be interested in...


CGI Granted FedRAMP Authorization for Momentum Enterprise Suite

CGI announced on Friday that its Momentum enterprise suite software as a service (SaaS) has been authorized for the Federal Risk and Authorization Management Program (FedRAMP) by the Joint Authorization Board (JAB), enabling the company to work within the cloud at federal agencies. JAB granted CGI the authorization after a six-month certification process.


Keysight to Deliver Kits for USAF’s Automatic Test Station

Keysight Technologies has secured a five-year, $39.8 million contract to provide the U.S. Air Force with tools needed to support automatic testing. USAF will gain access to Keysight's test and measurement products for Versatile Diagnostic Automatic Test Station updates and production activities.

USS John C. Stennis

HII to Begin USS John C. Stennis Carrier Modernization Work

Huntington Ingalls Industries is set to commence a four-year project to modernize the USS John C. Stennis nuclear powered aircraft carrier at the company's shipyard in Newport News, Virginia. The CVN 74 supercarrier will be the seventh ship of the U.S. Navy's Nimitz class to undergo a midlife refueling and complex overhaul process, HII said Thursday.