Black Book Market Research has named Leidos the top health information technology consultant for 2018 after the company obtained the highest ratings for customer satisfaction among 142 consultant firms.
Black Book based its evaluation on polls answered by more than 2K healthcare organizations from the first quarter to the third quarter of this year, Leidos said Wednesday.
The market research firm used 20 consultant-centric metrics including innovation, subject matter expertise, scalability, engagement successes and return on investment to evaluate company performance.
In addition to ranking first for the go-live support and Cerner implementation categories, Leidos also secured spots in the top 10 of other Black Book categories such as enterprise resource planning; IT assessment and vendor selection; revenue cycle management optimization; system-wide technology and digitalization strategy; epic implementations; financial strategic planning; clinical workflow optimization and value-based care transformation and strategy categories.
Jon Scholl, president of the Leidos Health Group, said that the Black Book recognition “underscores both the breadth and value“ of the company's services to the health and hospital sector.
Black Book has been conducting client satisfaction surveys on healthcare software and services since 2009.