Adilson Jardim, area vice president for public sector engineering at Splunk, has said that agencies need to properly define artificial intelligence and leverage unused data in order to improve AI implementation in the government sector.
Jardim wrote in a Federal News Network piece published Friday that the most useful AI technology have the capacity for handling mundane duties and enabling personnel to take charge of more challenging and creative tasks.
“In the near future, I'd expect to see AI participating in everything from education loans to tax returns, drastically increasing the ability for the government to react to citizen demands, reduce inefficiencies and more,“ he said.
Jardim also noted that in addition to identifying uses of AI technologies, agencies must derive value from unknown or unusable data, determine proper applications for feasible data and consider the potential for developments in AI technology when creating requests for proposals.
“Data is growing too fast and becoming too complex to build and rely on a rigid data architecture designed to ingest, analyze, process and support specific data for a mission,“ said Jardim. “This approach limits agility, flexibility and creativity as it forces data to live in formats contrary to its nature.“