CenturyLink Pledges Support for FCC’s COVID-19 Telecom Effort

CenturyLink is waiving late payments for telecommunications, and internet services as well as suspending customer data caps in line with the Federal Communications Commission’s “Keep Americans Connected Pledge.”

CenturyLink said in a statement it will not suspend telecom services for residents and small businesses through June 30th as part of the FCC’s efforts to ensure connectivity amidst the COVID-19 pandemic.

However, prepaid customers may have to contact CenturyLink regarding missed payments and internet access due to the company’s system limitations, according to the statement.

“We continue to stand ready, willing and able to meet our customers’ near-term and long-term needs and have been ensuring traffic continues to flow smoothly across our network, regardless of increased demand,” CenturyLink noted.

FCC first announced the effort in March and is mandating telecom firms to suspend service termination penalties, waive late fees and open wifi hotspots across the U.S. throughout a 60-day period.

CenturyLink is among the first companies that responded to the FCC’s call along with AT&T, Comcast and Verizon.

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