Tiffany Egenes, former vice president of client success at Cerius Interim Executive Solutions, has joined CyberSheath as director, responsible for customer success-focused activities such as onboarding, retention, collaboration and fostering of long-term relationships with clients.
CyberSheath said Tuesday the new customer success director brings to the company over two decades of project management and professional services experience gained from working at several startups and Fortune 15 companies.
Her previous roles include serving as vice president of strategic partnership development and operations at Babb Technology Services, director of customer success and implementation at Kareo, director of professional services at Red8 and director of technology solutions and professional services at McKesson.
Egenes’ recruitment aligns with CyberSheath’s goal to provide compliance-focused managed security services to the defense industrial base required to comply with the Department of Defense’s Cybersecurity Maturity Model Certification, according to company CEO Eric Noonan.
“CMMC compliance spans [information technology], cybersecurity and governance, and CyberSheath offers all three pieces of that compliance puzzle,” said Egenes. “As a result, we have to integrate with and work in lock step with our customers.”