HighPoint Global expects to create 60 jobs over the next three years as part of a push to expand operations of its digital subsidiary in Indianapolis, Ind. The company said Thursday it will hire instructional design, project management, systems administration and media development professionals in the coming months to help government clients transform citizen service delivery with digital technology. […] More

Cal Shintani, chief growth officer at HighPoint Global, said a section within the Office of Management and Budget‘s Circular A-11 provides a roadmap that federal agencies can use to deliver tailored customer experiences and services that surpass that of private sector institutions. Shintani wrote in an article that agencies should conduct journey mapping activities to develop trusted […] More

Cal Shintani, chief growth officer at HighPoint Global, has said there are signs of improvement in the federal government’s effort to build up customer experience. Shintani wrote in an article that there are reports that show progress in customer experience and one of those is the Government CX Insights report, which found that citizen experience scores […] More

HighPoint Global has received recognition in the 2018 Corporate Growth Awards for the company’s acquisition of Primescape Solutions. The acquisition activity has been named Deal of the Year Under $50 Million, HighPoint said Thursday. Primescape’s acquisition created a digital transformation service component in HighPoint’s citizen experience expertise. The expanded company will offer a wide range of communications services connecting […] More

Herndon, Virginia-based digital transformation services provider Primescape Solutions will now operate as HighPoint. HighPoint Global said Monday the rebranding effort comes after it acquired Primescape in October 2017 as part of its efforts to facilitate the delivery of citizen experience services to government clients. “This rebranding is a result of the smooth integration of the […] More

HighPoint Global announced Tuesday that it has named Cal Shintani to its executive team as Chief Growth Officer. In his new role, Shintani will lead the development and execution of HighPoint’s growth strategy. He will oversee business development, capture, as well as mergers and acquisitions. “As we continue to help our customers improve their interactions […] More

HighPoint Global has secured a position on the General Services Administration‘s Information Technology Schedule 70  contract vehicle to offer professional services for federal government agencies. The company said Tuesday it received a potential 20-year contract to provide support under the IT professional services and health IT professional services special item numbers. HighPoint CEO Ben Lanius said the company now holds […] More

John Loughlin, director of business insights at HighPoint Global, has said government agencies should implement a “balanced scorecard” to measure performance in their efforts to build up citizen experience and satisfaction with government services. Loughlin wrote in a Federal News Radio commentary piece published Monday that such a scorecard works to divide “critical performance measures” […] More

Gary Davis oversees HighPoint Global‘s efforts to expand in the government information technology services market with a particular focus on federal healthcare agencies as a senior vice president of business development for the company. The 35-year federal sector veteran joined HighPoint in July 2015 after 28 years at Anthem, where his most recent role was staff vice […] More

ECS has been awarded a spot on a potential $203.6 million contract from the Federal Communications Commission for application maintenance and support. Under the multiple award, indefinite-delivery/indefinite-quantity contract, ECS is slated to deliver program and project management services, software and application upkeep, documentation and extreme programming to the FCC Information Technology Center, the Fairfax, Virginia-headquartered information […] More

Cal Shintani, former principal at StrateGrowth Consulting, has joined analytics software firm SAS as head of government strategic alliances, G2Xchange ETC reported Monday.

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