Matt Warren serves as president of Agilex‘s Justice and Homeland Security Sector, where the long-time federal government marketplace leader manages that business and is responsible for its growth. A close-to-six-year Agilex veteran, Warren joined Agilex in 2008 after spending more than 10 years with Oracle, where he helped start the homeland security sales team and […] More

Mobile communications operators could lose customers at increasing rates if the Federal Communications Commission implements a plan to unlock all mobile devices, Razorsight CEO Charlie Thomas writes in an April 15 op-ed piece for RCR Wireless. According to Thomas, operators are looking to apply big data and predictive analytics methods for addressing customer issues at faster times […] More

Between Feb. 24 and Feb. 27, Mobile World Capital Barcelona hosted the 2014 Mobile World Congress, the annual conference and exhibition that attracts keynote speakers from some of the world’s foremost corporations, and exhibitions of the next-generation of cutting-edge innovations and technologies. The theme of this year’s event was “Creating What’s NEXT” and many participants […] More

Mobile operators are increasingly looking to real-time analytics as a means to help customers address issues with their devices as service providers aim to proactively address those situations and deliver a positive customer experience, Razorsight CEO Charlie Thomas has told Pipeline. Action on the part of operators would occur before a customer files a complaint, […] More