New RNCOS research has earmarked a compound annual growth rate of 10% for healthcare information technology in the U.S. from 2014 to 2018, thanks to greater collaboration among industry players, updated systems and tighter compliance rules. Increasing mergers and acquisitions activity also plays a role in the upbeat forecast as competing companies close ranks over […] More

Salesforce has unveiled a new customer relationship management platform the company built to help mobile users access on-screen guided support within an Android or Apple iOS application. The Service Cloud SOS tool is powered by Salesforce’s application programming interface technology in order for businesses to embed a customer support button into mobile apps, Salesforce said […] More

Mark Jones serves as senior sales director at CA Technologies, where he oversees the public sector healthcare vertical. He has been at the Islandia, NY.-based firm for close to 20 years where he has held a number of leadership roles and has worked with federal customers for 18 years. Jones spoke to ExecutiveBiz about a variety of […] More