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Latest Federal & Government Contracting Companies' News Coverage

Latest Federal & Government Contracting Companies' News Coverage

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Avaya will support the North American Aerospace Defense Command's annual Tracks Santa program by deploying its cloud-based contact center platform designed to handle calls from the public. "The capability to create meaningful connections across a variety of platforms makes for happier customers and a happier holiday season. We are proud to serve so many, including the NORAD Tracks Santa program, and pleased that our technology continues to help spread cheer across the globe,“ said Jerry Dotson, vice president of Avaya's public sector business.

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A partnership between Verizon and Avaya will help the Social Security Administration deploy unified communications systems in support of the agency's information technology modernization efforts. “Together with our partners at Avaya, Verizon will support the SSA's mission and deliver critical digital transformation and modernization solutions the SSA needs for the more than 65 million Americans who rely on its services,“ said Jennifer Chronis, vice president of Verizon's federal business.

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Avaya has partnered with NVIDIA to integrate cloud AI solutions that will advance visual, audible and collaborative experiences through the Avaya Spaces app, Avaya reported on Monday. The NVIDIA Maxine cloud-native streaming video AI platform has featured cloud-based audio, video and conversational AI software that will enhance the video conferencing user experience.

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Avaya has appointed Stephen Spears as chief revenue officer (CRO) to add to the company's strategic executive management team. Spears will report to president and CEO Jim Chirico, Avaya said on Wednesday. In his new role, Spears will supervise the strategy, performance and alignment of revenue operations for Avaya, as well as accelerate execution on the company's growth strategy.

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Synnex has begun to offer Avaya's unified communications-as-a-service platform to a distribution network that primarily serves the public sector market. Avaya said Monday its OneCloud Secure UCaaS offering is certified under the Federal Risk and Authorization Management Program and designed to help government customers manage voice, video, messaging, voicemail, and collaboration applications.

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