Avaya has received an award that recognizes the company’s performance in the enterprise safety market.

Synnex has begun to offer Avaya's unified communications-as-a-service platform to a distribution network that primarily serves the public sector market. Avaya said Monday its OneCloud Secure UCaaS offering is certified under the Federal Risk and Authorization Management Program and designed to help government customers manage voice, video, messaging, voicemail, and collaboration applications.

Avaya and RingCentral have officially begun a strategic partnership by collaborating on a cloud-based technology offering designed to help enterprise users communicate and collaborate.

Avaya, RapidSOS and 911 Secure have completed a test call that featured location-based discovery capabilities as part of a first-responder demonstration in Shelby County, Tenn.

Avaya has partnered with 911 Secure and RapidSOS to offer device location discovery features to emergency first responders to improve their situational awareness in critical situations.

Cloud communications provider Collab9 will offer Avaya’s cloud and communications services to local, state and federal government agencies as part of the firms’ ongoing partnership.

Avaya will optimize the communications infrastructure of Fayetteville City in North Carolina through the use of a business communications platform that works to boost collaborative processes.

Avaya has introduced a location reporting technology designed to help first responders receive data about the position of a caller’s device in the event of a critical situation.

Mitre has certified Avaya as an authoritative body to help customers and other organizations identify vulnerabilities in their data management systems. Avaya said Tuesday it can issue CVE identification documents and inform customers about other weak points of products included through the Common Vulnerabilities and Exposures Numbering Authority program. “This is an …

Chris McGugan, a more than 25-year communications technology veteran, has returned to Avaya as chief technology strategist. Avaya said Monday McGugan will work to assess customer requirements, market trends and the potential of new and emerging digital platforms to create value for clients. He served as vice president of emerging products and technology at …

Ron Griggs, a more than 20-year veteran of Accenture and formerly an alliance sales executive at Deloitte, has joined Avaya as vice president of system integrator relations. Avaya said Wednesday Griggs will lead the company’s relations with partners that aim to integrate emerging technology with its unified communications and contact center platforms. He previously …

Mercer Rowe, former vice president of strategic partners at IBM‘s Watson and cloud computing platforms, has been named senior VP and general manager of a newly formed cloud business at Avaya. He will oversee research, development and sales of public, private and hybrid cloud offerings in his new position, Avaya said Wednesday. Jim …

Avaya will deploy its contact center technology platform to support the North American Aerospace Defense Command’s annual Tracks Santa program that will kick off Dec. 24. The Avaya Customer Engagement platform works to help volunteers at the NORAD operations center at Peterson Air Force Base in Colorado track the flight of …

Avaya‘s government solutions business and collab9 have signed a partnership agreement to offer unified communications services to federal agencies. Avaya said Wednesday its Aura Communication Manager product suite is part of collab9’s unified communications-as-a-service platform certified through the Federal Risk and Authorization Management Program. Jerry Dotson, vice president of Avaya Government Solutions, …

Avaya‘s government solutions business has achieved Federal Risk and Authorization Management Program certification for its unified communications product line through a partnership with collab9. The Avaya Aura Communication Manager product portfolio is now available to government agencies as a FedRAMP-compliant offering with an authority to operate at the moderate level, Avaya said Thursday. Jerry …