Avaya will support the North American Aerospace Defense Command’s annual Tracks Santa program by deploying its cloud-based contact center platform designed to handle calls from the public. "The capability to create meaningful connections across a variety of platforms makes for happier customers and a happier holiday season. We are proud to serve so many, including the NORAD Tracks Santa program, and pleased that our technology continues to help spread cheer across the globe,” said Jerry Dotson, vice president of Avaya's public sector business.
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Avaya’s Jerry Dotson Talks Unified Comms for DoD Telework
TYSONS CORNER, VA, November 20, 2020 — Jerry Dotson, vice president of Avaya's (NYSE: AVYA) public sector business, suggested five ways for the Department of Defense to help its remote workers manage communications and collaboration, GovCon Wire reported Monday.
Read More »Verizon-Avaya Team to Modernize SSA Comms Infrastructure; Jennifer Chronis, Jerry Dotson Quoted
A partnership between Verizon and Avaya will help the Social Security Administration deploy unified communications systems in support of the agency's information technology modernization efforts. “Together with our partners at Avaya, Verizon will support the SSA's mission and deliver critical digital transformation and modernization solutions the SSA needs for the more than 65 million Americans who rely on its services,” said Jennifer Chronis, vice president of Verizon's federal business.
Read More »Avaya Integrates NVIDIA AI to Advance Avaya Spaces App; Anthony Bartolo, Ian Buck Quoted
Avaya has partnered with NVIDIA to integrate cloud AI solutions that will advance visual, audible and collaborative experiences through the Avaya Spaces app, Avaya reported on Monday. The NVIDIA Maxine cloud-native streaming video AI platform has featured cloud-based audio, video and conversational AI software that will enhance the video conferencing user experience.
Read More »Stephen Spears Named Chief Revenue Officer of Avaya; Jim Chirico Quoted
Avaya has appointed Stephen Spears as chief revenue officer (CRO) to add to the company's strategic executive management team. Spears will report to president and CEO Jim Chirico, Avaya said on Wednesday. In his new role, Spears will supervise the strategy, performance and alignment of revenue operations for Avaya, as well as accelerate execution on the company’s growth strategy.
Read More »Avaya Recognized for Public Safety Tech Leadership; Mark Fletcher Quoted
Avaya has received an award that recognizes the company’s performance in the enterprise safety market.
Read More »Avaya, Synnex Partner to Distribute Cloud-Based Comms Platform in Gov’t Market
Synnex has begun to offer Avaya's unified communications-as-a-service platform to a distribution network that primarily serves the public sector market. Avaya said Monday its OneCloud Secure UCaaS offering is certified under the Federal Risk and Authorization Management Program and designed to help government customers manage voice, video, messaging, voicemail, and collaboration applications.
Read More »Avaya, RingCentral to Introduce Cloud-Based Comms Platform Under Exclusive Partnership
Avaya and RingCentral have officially begun a strategic partnership by collaborating on a cloud-based technology offering designed to help enterprise users communicate and collaborate.
Read More »Avaya, RapidSOS, 911 Secure Performs Inaugural Location-Discovery Call in Tennessee
Avaya, RapidSOS and 911 Secure have completed a test call that featured location-based discovery capabilities as part of a first-responder demonstration in Shelby County, Tenn.
Read More »Avaya, RapidSOS, 911 Secure Develop Location Discovery Tech for Emergency Responders
Avaya has partnered with 911 Secure and RapidSOS to offer device location discovery features to emergency first responders to improve their situational awareness in critical situations.
Read More »Avaya, Collab9 Expand Partnership to Offer Cloud, Comms Products in Public Sector; Jerry Dotson Quoted
Cloud communications provider Collab9 will offer Avaya’s cloud and communications services to local, state and federal government agencies as part of the firms’ ongoing partnership.
Read More »Avaya to Modernize Fayetteville City Communications With IX Workplace Service
Avaya will optimize the communications infrastructure of Fayetteville City in North Carolina through the use of a business communications platform that works to boost collaborative processes.
Read More »Avaya Unveils Location Discovery Feature for Public Safety Comms Suite
Avaya has introduced a location reporting technology designed to help first responders receive data about the position of a caller’s device in the event of a critical situation.
Read More »Avaya Gets Mitre Certification for Data Mgmt Product Security; Laurent Philonenko Quoted
Mitre has certified Avaya as an authoritative body to help customers and other organizations identify vulnerabilities in their data management systems. Avaya said Tuesday it can issue CVE identification documents and inform customers about other weak points of products included through the Common Vulnerabilities and Exposures Numbering Authority program. “This is an …
Read More »Comms Tech Vet Chris McGugan Rejoins Avaya as Chief Technology Strategist
Chris McGugan, a more than 25-year communications technology veteran, has returned to Avaya as chief technology strategist. Avaya said Monday McGugan will work to assess customer requirements, market trends and the potential of new and emerging digital platforms to create value for clients. He served as vice president of emerging products and technology at …
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