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Latest Federal & Government Contracting Companies' News Coverage

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Latest Federal & Government Contracting Companies' News Coverage

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Avaya will support the North American Aerospace Defense Command's annual Tracks Santa program by deploying its cloud-based contact center platform designed to handle calls from the public. "The capability to create meaningful connections across a variety of platforms makes for happier customers and a happier holiday season. We are proud to serve so many, including the NORAD Tracks Santa program, and pleased that our technology continues to help spread cheer across the globe,“ said Jerry Dotson, vice president of Avaya's public sector business.

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A partnership between Verizon and Avaya will help the Social Security Administration deploy unified communications systems in support of the agency's information technology modernization efforts. “Together with our partners at Avaya, Verizon will support the SSA's mission and deliver critical digital transformation and modernization solutions the SSA needs for the more than 65 million Americans who rely on its services,“ said Jennifer Chronis, vice president of Verizon's federal business.

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Avaya will deploy its contact center technology platform to support the North American Aerospace Defense Command's annual Tracks Santa program that will kick off Dec. 24. The Avaya Customer Engagement platform works to help volunteers at the NORAD operations center at Peterson Air Force Base in Colorado track the flight of Santa Claus during Christmas and […] More
Avaya‘s government solutions business and collab9 have signed a partnership agreement to offer unified communications services to federal agencies. Avaya said Wednesday its Aura Communication Manager product suite is part of collab9’s unified communications-as-a-service platform certified through the Federal Risk and Authorization Management Program. Jerry Dotson, vice president of Avaya Government Solutions, said the partnership aims to […] More
Avaya‘s government solutions business has achieved Federal Risk and Authorization Management Program certification for its unified communications product line through a partnership with collab9. The Avaya Aura Communication Manager product portfolio is now available to government agencies as a FedRAMP-compliant offering with an authority to operate at the moderate level, Avaya said Thursday. Jerry Dotson, vice president of Avaya […] More
Avaya will provide its contact center technology for the North American Aerospace Defense Command‘s Santa hotline. The communications services company said Thursday volunteers will use the Avaya Customer Engagement platform to answer children’s calls to the NORAD Tracks Santa hotline. “Avaya Government Solutions is pleased to help the North American Aerospace Defense Command keep the NORAD Tracks […] More
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