Search Results for: highpoint

HighPoint Plans Digital Business Expansion in Indianapolis

HighPoint Global expects to create 60 jobs over the next three years as part of a push to expand operations of its digital subsidiary in Indianapolis, Ind. The company said Thursday it will hire instructional design, project management, systems administration and media development professionals in the coming months to help government clients transform citizen …

Read More »

HighPoint’s Cal Shintani: OMB Guidance Aims to Help Agencies Deliver Customized Citizen Experiences

Cal Shintani, chief growth officer at HighPoint Global, said a section within the Office of Management and Budget‘s Circular A-11 provides a roadmap that federal agencies can use to deliver tailored customer experiences and services that surpass that of private sector institutions. Shintani wrote in an article that agencies should conduct journey …

Read More »

HighPoint’s Cal Shintani: GSA, USDA Make Strides in Customer Experience Through Centers of Excellence

Cal Shintani, chief growth officer at HighPoint Global, has said there are signs of improvement in the federal government’s effort to build up customer experience. Shintani wrote in an article that there are reports that show progress in customer experience and one of those is the Government CX Insights report, which …

Read More »

HighPoint Global Wins 2018 Corporate Growth Award

HighPoint Global has received recognition in the 2018 Corporate Growth Awards for the company’s acquisition of Primescape Solutions. The acquisition activity has been named Deal of the Year Under $50 Million, HighPoint said Thursday. Primescape’s acquisition created a digital transformation service component in HighPoint’s citizen experience expertise. The expanded company will offer a wide …

Read More »

Primescape Solutions Adopts ‘HighPoint’ Brand

Herndon, Virginia-based digital transformation services provider Primescape Solutions will now operate as HighPoint. HighPoint Global said Monday the rebranding effort comes after it acquired Primescape in October 2017 as part of its efforts to facilitate the delivery of citizen experience services to government clients. “This rebranding is a result of …

Read More »

Highpoint to Offer Professional Services via GSA IT Schedule 70

HighPoint Global has secured a position on the General Services Administration‘s Information Technology Schedule 70  contract vehicle to offer professional services for federal government agencies. The company said Tuesday it received a potential 20-year contract to provide support under the IT professional services and health IT professional services special item numbers. HighPoint CEO Ben Lanius …

Read More »

HighPoint Global’s John Loughlin: Agencies Need ‘Balanced Scorecard’ to Measure Citizen Experience Performance

John Loughlin, director of business insights at HighPoint Global, has said government agencies should implement a “balanced scorecard” to measure performance in their efforts to build up citizen experience and satisfaction with government services. Loughlin wrote in a Federal News Radio commentary piece published Monday that such a scorecard works …

Read More »

Gary Davis on HighPoint Global’s Citizen Experience Programs for Agencies & Professional Services Expansion Efforts

Gary Davis oversees HighPoint Global‘s efforts to expand in the government information technology services market with a particular focus on federal healthcare agencies as a senior vice president of business development for the company. The 35-year federal sector veteran joined HighPoint in July 2015 after 28 years at Anthem, where his …

Read More »