Executive Mosaic is honored to introduce Bruce Caswell, president and CEO of Maximus, as an inductee into the 2019 Wash100 “” Executive Mosaic's annual selection of the most influential voices in the government contracting arena “” for his efforts in public health, human services and information technology. This marks the first Wash100 award for Caswell.

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Maximus has landed the first special item number under the General Services Administration‘s new contract vehicle for contact center technologies. The new IT 70 Automated Contact Center Solutions vehicle helps federal agencies access citizen engagement center technologies including artificial intelligence, chat bots, robotic process automation and voice recognition, the company said Monday. “Over the last […] More

Maximus has received a potential $65M contract to help the California Public Utilities Commission administer a government assistance program that offers discounted home and cell phone services to eligible households throughout the state. The company said Monday it will support the web-based enrollment process, determine eligibility of a household, manage documents and provide call center services for California’s […] More

Maximus has received a $17 million base contract from the North Carolina Department of Health and Human Services to provide managed care enrollment broker services for the state’s Medicaid program. The company said Tuesday it will enroll, assist, educate and counsel eligible beneficiaries via phone, in-person interaction or online technology to help them select the […] More

Maximus has landed a potential seven-year, $11.7 million contract from the Wisconsin Department of Health Services to educate eligible Medicaid beneficiaries about health coverage options. The company said Tuesday it will serve as the state’s Medicaid enrollment broker and provide call center services to counsel and help members enroll with health maintenance organizations. “We look forward to assisting the […] More

Bruce Caswell, president and CEO of Maximus, has said the company aims to broaden support for federal information technology, citizen service and mission objectives through the General Services Administration‘s potential $50 billion Alliant 2 procurement vehicle. GSA awarded 61 spots on the unrestricted portion of the multiple-award, indefinite-delivery, indefinite-quantity contract. Maximus plans to use its business process approaches and previous federal […] More

Maximus has launched a new suite of DecisionPoint tools for state government agencies to manage healthcare services for senior citizens as well as people with disabilities and eligible for both Medicare and Medicaid. The DecisionPoint for Long-Term Services & Supports offering uses a patient-centered model designed to help states coordinate care of LTC recipients at […] More

Maximus has developed a pharmacy benefits management platform designed to help state governments manage Medicaid prescription drug programs and comply with Affordable Care Act. DecisionPoint is comprised of tools for state Medicaid administrators to monitor PBM requirements, benefits and beneficiaries, prescriber populations, member pharmacies and prior authorizations, Maximus said Monday. “Health care reform brought millions […] More

Six of MAXIMUS‘ customer contact centers in the U.S. have been recognized by BenchmarkPortal as “Certified Centers of Excellence.” MAXIMUS said Tuesday its call centers received the distinction based on criteria such as employee training, operational efficiency and customer satisfaction. “We are committed to delivering high-quality services to our government clients and the citizens we […] More

MAXIMUS has launched a new program management tool for states to meet requirements for implementing and expanding Medicaid programs. The company designed DecisionPoint to consolidate, validate and analyze data from different sources to provide Medicaid program managers a full view of application processes, MAXIMUS said Tuesday. Bruce Caswell, president and general manager of MAXIMUS Health Services, said the company wants DecisionPoint to […] More

MAXIMUS will hold a series of webinars to discuss strategies for healthcare organizations to disseminate public health data by using web, print and mobile platforms. The company’s health literacy center will host the “Communications Tune Up“ webinar series between March 28 and Aug. 15, MAXIMUS said Monday. “Reaching and communicating health information to diverse populations […] More

MAXIMUS has announced that its New York call center has been recognized as a “Certified Center of Excellence” by BenchmarkPortal for the fourth time. The center has been in operation since 1998, serves 4.5 million statewide Medicaid managed care and long-term managed care program participants and handles approximately 1.1 million calls annually, the company said. “We are very […] More