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The U.S. Customs and Border Protection has chosen Salesforce to provide cloud computing and analytics platforms to support the agency’s digital modernization effort. CBP will implement Salesforce’s Analytics, Community Cloud and Service Cloud products to update agency personnel management process, manage activities along U.S. borders and engage citizens, the company said Tuesday. “There is a huge opportunity […] More
Salesforce and IBM will combine their cloud and artificial intelligence offerings and expand their strategic partnership to help companies connect and boost collaboration with client organizations. IBM said Friday the companies will merge the IBM Cloud and Watson services with Salesforce Quip and Salesforce Service Cloud Einstein to create new IBM WatsonQuip Live applications designed to […] More
The National Institute of Standards and Technology has asked vendors for information on a cloud platform that will work to consolidate the agency’s e-commerce portals into a single system in an effort to facilitate business processes and build up user experience, MeriTalk reported Tuesday. NIST wants to field a cloud system that complies with the […] More
A new survey commissioned by Accenture and Salesforce says 49 percent of U.S. adults prefer to access government services through websites. Accenture said Tuesday 31 percent of respondents cited agency-specific telephone service as the most desired type of access; 25 percent prefer mobile devices without the use of applications; and 21 percent favor a single 311 telephone […] More
Salesforce has pledged to invest $50 million and one million volunteer hours over five years in K-12 computer science education across the U.S. The company said Tuesday its Salesforce.org charity arm will offer 10 free Salesforce software subscriptions to all eligible public K-12 schools nationwide. Salesforce.org also plans to grant $1 million to nonprofit organization Code.org to help increase […] More
Salesforce has secured provisional authorization at Impact Level 4 from the Defense Information Systems Agency for the deployment of the company’s cloud platform for the public sector. The IL4 provisional authorization serves to enable Defense Department mission owners and contractors to use Salesforce Government Cloud to manage controlled unclassified information, the company said Tuesday. “The aerospace and defense sectors are ripe for […] More
The Agriculture Department‘s Farm Service Agency will use Salesforce‘s cloud service platform to support a new program designed to inform FSA customers about non-USDA initiatives that could bring growth opportunities. The company said Wednesday the Bridges to Opportunity program will utilize the Salesforce Service Cloud to distribute information among 10,000 FSA employees as well as monitor trends […] More
Accenture has unveiled a new cloud-based platform developed to assist wealth management firms that attempt to comply with the Labor Department‘s fiduciary rule for advisers that oversee retirement accounts that will take effect on April 2017. The company said Wednesday the Accenture Wealth Management Compliance Solution for Salesforce will work with the latter’s Financial Services Cloud created to transform the client-advisor relationship for the […] More
Phase One Consulting Group has obtained funds of an undisclosed sum that will support the company’s federal business as well as modernization efforts in the federal information technology sector. Alexandria, Virginia-based Phase One said Thursday that Salesforce‘s corporate investment group Salesforce Ventures serves as one of the consulting firm’s investors. Dave Rey, executive vice president for Salesforce’s North America public sector […] More
Adam Bosworth, formerly an executive vice president at Salesforce (NYSE: CRM), is set to take a senior position at Amazon Web Services (Nasdaq: AMZN), Fortune reported Wednesday. Barb Darrow writes Bosworth most recently took charge of Salesforce's software development projects such as an Internet of Things initiative called Thunder. Bosworth previously served as a vice […] More
Salesforce.com‘s health cloud platform has met FedRAMP security standards requirements and has been included on the company’s moderate Authority-to-Operate for the Government Cloud platform, Salesforce said in a post published Monday. Joshua Newman, Salesforce chief medical officer and general medical officer of healthcare and life sciences, wrote the Health Cloud platform has been authorized for deployment on […] More
Salesforce has picked Amazon Web Services to provide a public cloud infrastructure to the customer relationship management company as part of Salesforce's effort to expand its international service infrastructure. Salesforce will migrate its Sales Cloud, Service Cloud, App Cloud, Community Cloud and Analytics Cloud to the AWS platform under the agreement, AWS said Wednesday. AWS CEO […] More
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