Barbara Selter, vice president of health services at Maximus, and Nancy Shanley, VP of consulting and policy analysis at the Reston, Va.-based government services contractor, are scheduled to speak at the three-day Medicaid Managed Care Congress that kicked off Monday in Maryland. Selter will lead a discussion titled, “Automating Long-Term Services and Supports Financial Eligibility […] More

Andy Beamon, senior director of Maximus‘ federal business, will join a panel discussion on citizen engagement centers during the Digital Government Institute’s annual Government Customer Experience Conference on Wednesday. He will discuss the potential impact of digital technologies such as artificial intelligence and virtual assistants on the evolution of public services, Maximus said Tuesday. “Citizens' […] More

Tom Romeo, general manager of U.S. federal services business at Maximus, has said agencies should adopt an outcomes-based contracting model as the Trump administration calls for the federal government to improve the delivery of services to citizens amid scant resources. Romeo, an inductee into Executive Mosaic's Wash100 for 2017, wrote in a Government Executive article published […] More

Thomas Woteki, senior vice president of technology at Maximus, has been chosen to provide guidance and support as a member of the roundtable advisory board for the Virginia Polytechnic Institute and State University’s College of Science, the company said Tuesday. The advisory board consists of senior-level professionals who support the Virginia Tech college and its eight […] More

Maximus has partnered with Interactions to offer a virtual assistant technology designed to help federal agencies communicate with citizens they serve. The Maximus Intelligent Assistant platform works to facilitate transactions such as general inquiries, appeal status, benefits eligibility, program awareness, authentication, registration and enrollment via a phone, text or the web, Maximus said Tuesday. Interactions’ artificial intelligence-based Adaptive Understanding technology […] More

Tom Naughton, president of citizen services at Maximus' federal business, has said government agencies should work to build up citizen engagement through the implementation of new customer service platforms that leverage artificial intelligence and machine learning. Naughton wrote in a Washington Technology commentary published Friday that agencies should provide citizens with self-service tools and customer […] More

Maximus‘ Remploy subsidiary has secured a spot in Region Six on a framework the U.K. government plans to use for the provision of employment and health services. The company said Thursday Remploy may bid as a prime contractor for contracts procured in Wales via the Umbrella Agreement for the provision of Employment and Health Related Services, […] More

Maximus has assisted Tennessee’s Division of Health Care Finance Administration in the implementation of a system to process electronic remittance advices for the state’s Medicaid program. The company said Tuesday HCFA will use the new system to electronically send information on Medicaid claims payments and adjustments to providers across the state. Tennessee’s HCFA-administered Medicaid program called TennCare will no longer […] More

Maximus has been selected as a regional 2016 Employer of the Year by the Texas Workforce Commission’s Texas Workforce Solution – Vocational Rehabilitation Services division for efforts to employ and retain persons with disabilities. The government services provider said Wednesday a special committee selected the awardee from a pool of nominees that was submitted by TWS-VRS regional staff and […] More

Maximus plans to invest $1.87 million to build a customer support center in Hampton, Virginia that will support the company’s government contracts across the U.S. and expects the project to create about 189 jobs in the city, Virginia Gov. Terry McAuliffe’s office announced Wednesday. “When we searched for a location for our new customer support center, the […] More

Tom Romeo, president of the federal services business at Maximus, has said that digital technology platforms and content should be integrated across various services and channels in an effort to change the way U.S. government agencies interact with and deliver services to citizens. “Delivering the next era of citizen engagement is not about just making […] More

The Western Interstate Child Support Enforcement Council has presented the Honorary Lifetime Award to Laura Rosenak, senior vice president of the child support practice at Maximus, in recognition of her leadership role in child support programs. “We are very proud of Laura's achievements“¦ Her passion for her work, and her dedication to serving children, shines through […] More