Six of MAXIMUS‘ customer contact centers in the U.S. have been recognized by BenchmarkPortal as “Certified Centers of Excellence.” MAXIMUS said Tuesday its call centers received the distinction based on criteria such as employee training, operational efficiency and customer satisfaction. “We are committed to delivering high-quality services to our government …

MAXIMUS has launched a new program management tool for states to meet requirements for implementing and expanding Medicaid programs. The company designed DecisionPoint to consolidate, validate and analyze data from different sources to provide Medicaid program managers a full view of application processes, MAXIMUS said Tuesday. Bruce Caswell, president and general manager of MAXIMUS Health Services, …

MAXIMUS will hold a series of webinars to discuss strategies for healthcare organizations to disseminate public health data by using web, print and mobile platforms. The company’s health literacy center will host the “Communications Tune Up” webinar series between March 28 and Aug. 15, MAXIMUS said Monday. “Reaching and communicating …

MAXIMUS has announced that its New York call center has been recognized as a “Certified Center of Excellence” by BenchmarkPortal for the fourth time. The center has been in operation since 1998, serves 4.5 million statewide Medicaid managed care and long-term managed care program participants and handles approximately 1.1 million calls annually, …

MAXIMUS has announced that its Indiana Enrollment Broker Services contact center has been recognized as a center of excellence by BenchmarkPortal. The contact center was chosen for the honor based on best practice metrics drawn from a database of objective and quantitative performance data from thousands of contact centers, according …

Maximus has won a 13-month, $7 million contract to develop a curriculum and provide training to staff members responsible for operating the state of California’s health insurance exchange. The company aims to help 850 California Health Benefit Exchange staff members process accounts under the Covered California insurance program, Maximus said Tuesday. Bruce Caswell, …

MAXIMUS’ Michigan enrollment broker services customer contact center has achieved the “Certified Center of Excellence” recognition from BenchmarkPortal for its best practices. BenchmarkPortal awarded MAXIMUS the honor based on a worldwide database containing objective and quantitative performance information from thousands of contact centers, MAXIMUS said Thursday. The Reston, Va.-based firm won …

Maximus has been recognized as a Certified Center of Excellency by BenchmarkPortal, a call center consulting services provider. The government services company achieved the distinction for its call center operations that support the Vermont Health Connect and Green Mountain Care programs, Maximus said Thursday. “We applaud the Vermont Health Connect …

  Maximus Inc. President and General Manager of Health Services Bruce Caswell will be a featured panelist this week at America’s Health Insurance Plans health insurance exchange conference, “Medicaid’s Role in the Health Insurance Exchange.” “As a leading provider of administer services for public health insurance programs, I’m pleased to …

Present: President and General Manager, MAXIMUS Health Services Segment Career history: Prior to joining MAXIMUS in 2004, Caswell was at IBM Corporation for nine years, in a variety of roles focused on federal, state, and local governments. Before then, he served as manager for Price Waterhouse, in its Office of …

Bruce Caswell serves as president and general manager of the health services segment at MAXIMUS. He  is responsible for overseeing the development, growth and operations of the company’s largest business segment, which includes program administration for Medicaid, Children’s Health Insurance Program, the Center for Health Literacy, and our Canadian health …

Executive Mosaic, the leading executive media and events company in the government contracting “GovCon” industry, announced the 2020 winners of the highly coveted and prestigious Wash100 Award. The full list of winners and more information about the award can be found on Wash100.com. 

Maximus announced Thursday that CEO Richard Montoni will give a presentation at a healthcare conference May 8 in Boston. The 37th annual Deutsche Bank Health Care Conference will take place at the InterContinental Hotel. The Reston, Va.-based health and human services contractor said Montoni’s pretension is scheduled for 2:50 p.m. Eastern …

Maximus President and CEO Richard Montoni will speak Feb. 8 at UBS‘ global healthcare services conference in New York, Maximus announced Tuesday. Maximus said Bruce Caswell, president and general manager of health services, will also speak at the conference. Maximus will make the presentation available as a webcast on the company’s …

MAXIMUS CEO Richard Montoni will present at the J.P. Morgan Healthcare Conference on Jan. 12. in San Francisco according to a MAXIMUS release. The company said Bruce Caswell, president and general manager of health services, will also present at the conference. The company will make the presentation available via webcast …