Tag Archives: 9/11

Austin-Based Communications District Taps AT&T to Update 911 Service Infrastructure

The Austin-based Capital Area Emergency Communications District, covering 10 Texas counties, is getting AT&T‘s help to update the district’s 911 communications. The company said Wednesday it will offer its ESInet service to provide CAECD with internet protocol-based call routing tools that would modernize the district’s decades-old 911 infrastructure. ESInet is …

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NICE, AGENT511 to Integrate Public Safety Multimedia Recording, Messaging Platforms

NICE has partnered with AGENT511 to integrate a text-to-911 recording technology with a multimedia messaging platform to help customers manage public safety communications. The partnership seeks to combine NICE Inform and AGENT511’s TEXTBLUE for public safety answering points to record text messages from the latter platform and produce an incident report by gathering data from 911 …

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National Government Services to Extend CDC Healthcare Payment Processing Support

National Government Services has received a potential five-year, $4 million contract to help the Centers for Disease Control and Prevention process healthcare-related payments in support of the survivors and first responders of the 2001 World Trade Center attacks in New York. NGS said Monday it issues healthcare and pharmacy payments to the medical services …

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Motorola Solutions, RapidSOS to Deliver Smartphone Location Info for 9-1-1 Calls

Motorola Solutions and RapidSOS have partnered in an effort to provide precise location information for U.S. 9-1-1 calls made through smartphones. RapidSOS will deliver location information through Motorola’s Emergency CallWorks CallStation software which works to support emergency call-taking and mapping, Motorola said Wednesday. Both companies also plan to offer location data to first responders in the field …

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Airbus Subsidiary, RapidSOS to Demo Use of Mobile App to Deliver Emergency Location Data

A division of Airbus‘ defense and space segment has partnered with RapidSOS to demonstrate the use of a smartphone application to deliver emergency information to public safety answering points. Airbus DS Communications will show how its VESTA 9-1-1 call processing system can work to display multimedia data from RapidSOS’ Haven app during the National Emergency Number Association’s conference in …

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Waukesha County, Wisconsin Adopts Motorola Solutions Platform for 911 Calls

Waukesha County, Wisconsin has adopted Motorola Solutions‘ Emergency CallWorks CallStation platform in an effort to upgrade the jurisdiction’s public safety communication networks to a “next-generation” 911 setup. The Emergency CallWorks CallStation is a browser-based platform designed to include call taking, incident management and call mapping functions, Motorola said Thursday. The company noted that …

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Fairfax County to Adopt Airbus 911 Call Handling Platform; Bob Freinberg Comments

Fairfax County, Virginia will install an Airbus-built call handling platform into the jurisdiction’s future 911 system for use by more than 1.1 million residents. Airbus said Monday it will provide the company’s Vesta 9-1-1 call handling platform to Fairfax County in support of the latter’s contract to General Dynamics for work to help develop, deploy, maintain and support a …

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