Tag Archives: 9/11

The North Texas Emergency Communications Center has used AT&T-based technology to update its 911 emergency communications across four cities and towns.

CenturyLink will work to help California modernize the state’s 911 emergency call system under a new agreement with the governor’s Office of Emergency Service.

Motorola Solutions has invested in Chicago-based speech recognition system developer GreenKey Technologies to help the latter build up its technology, resource and deployment processes in the public safety sector.

CenturyLink has unveiled an emergency call handling service that will allow public safety customers to transfer their call management offerings to the cloud.

Avaya, RapidSOS and 911 Secure have completed a test call that featured location-based discovery capabilities as part of a first-responder demonstration in Shelby County, Tenn.

Avaya has partnered with 911 Secure and RapidSOS to offer device location discovery features to emergency first responders to improve their situational awareness in critical situations.

Edgefield County in South Carolina has transitioned its 9-1-1 emergency communications system to AT&T's internet protocol-based call routing service.

The Austin-based Capital Area Emergency Communications District, covering 10 Texas counties, is getting AT&T‘s help to update the district’s 911 communications. The company said Wednesday it will offer its ESInet service to provide CAECD with internet protocol-based call routing tools that would modernize the district’s decades-old 911 infrastructure. ESInet is …

NICE has partnered with AGENT511 to integrate a text-to-911 recording technology with a multimedia messaging platform to help customers manage public safety communications. The partnership seeks to combine NICE Inform and AGENT511’s TEXTBLUE for public safety answering points to record text messages from the latter platform and produce an incident report by gathering data from 911 …

National Government Services has received a potential five-year, $4 million contract to help the Centers for Disease Control and Prevention process healthcare-related payments in support of the survivors and first responders of the 2001 World Trade Center attacks in New York. NGS said Monday it issues healthcare and pharmacy payments to the medical services …

Motorola Solutions and RapidSOS have partnered in an effort to provide precise location information for U.S. 9-1-1 calls made through smartphones. RapidSOS will deliver location information through Motorola’s Emergency CallWorks CallStation software which works to support emergency call-taking and mapping, Motorola said Wednesday. Both companies also plan to offer location data to first responders in the field …

A division of Airbus‘ defense and space segment has partnered with RapidSOS to demonstrate the use of a smartphone application to deliver emergency information to public safety answering points. Airbus DS Communications will show how its VESTA 9-1-1 call processing system can work to display multimedia data from RapidSOS’ Haven app during the National Emergency Number Association’s conference in …

Waukesha County, Wisconsin has adopted Motorola Solutions‘ Emergency CallWorks CallStation platform in an effort to upgrade the jurisdiction’s public safety communication networks to a “next-generation” 911 setup. The Emergency CallWorks CallStation is a browser-based platform designed to include call taking, incident management and call mapping functions, Motorola said Thursday. The company noted that …

Fairfax County, Virginia will install an Airbus-built call handling platform into the jurisdiction’s future 911 system for use by more than 1.1 million residents. Airbus said Monday it will provide the company’s Vesta 9-1-1 call handling platform to Fairfax County in support of the latter’s contract to General Dynamics for work to help develop, deploy, maintain and support a …

Michael Baker International has launched a public safety product line that works to support first responders and will utilize a team of public safety and geographic information systems. The company will offer public safety products and services that address a national mandate for 911 technology and a line of services …