Tag Archives: automation

HHS Taps NewWave AI, Intelligent Automation Tech, Services Delivery Contract

NewWave Telecom and Technologies has received a five-year, $49M contract to provide intelligent automation and artificial intelligence technologies and related services for federal agencies. The company said Thursday the governmentwide acquisition contract awarded by the Department of Health and Human Services' program support center covers support across several areas such as automation hosting, natural language processing, machine learning, machine vision and supervised learning.

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Parasoft’s New Division Seeks to Help Agencies Meet Software Testing Needs

Parasoft has launched a new division to help federal, local and state agencies address their software testing requirements. The company said Tuesday Larry Johnsen, vice president of Mil/Aero and government solutions at Parasoft, will lead the corporate division to provide strategy-based platforms and software tooling for development and testing groups to help agencies address software development initiatives around security, DevOps and Agile methods.

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Booz Allen Execs on Change Management Misconceptions in Federal IT Modernization

Three Booz Allen Hamilton executives said there are five myths about change management in government information technology modernization and the first notion that should be debunked is that change management should concentrate on end users. “Successful change management requires a whole cultural change that goes beyond end users to encompass the entire stakeholder community – from your delivery teams and business units to your end user community,” Booz Allen’s Juli Dixon, Ben Marglin and Andrew Mason wrote in an FCW article published Thursday.

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Booz Allen’s Shannon Fitzgerald on Digital Tools That Could Help Agencies Improve Citizen Experience

Shannon Fitzgerald, a senior vice president at Booz Allen Hamilton and head of the company’s citizen services business, said top commercial brands are adopting digital platforms and services that could be used by federal agencies to improve customer experience. Fitzgerald wrote in a Nextgov article published Monday that agencies seeking to streamline user experience should advance the use of chatbots and redesign their websites to make it easier for citizens to find the information they need.
 

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Fortinet Federal’s Bob Fortna: Agencies Should Establish Security Protocols to Enable Digital Transformation

Bob Fortna, president of Fortinet’s federal business, said agencies seeking to advance digital transformation should build up cybersecurity by implementing security protocols meant to safeguard connected physical platforms from threat actors. “This includes segmenting physical devices connected to an IP network, baselining and whitelisting behaviors and setting alerts and quarantines that are automatically triggered when behaviors change,” Fortna wrote in a GCN article published Tuesday.

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