Tag Archives: Bob Kelley

Raytheon’s Mark Bigham: Graphics Can Help Mitigate Human Error in Emergency Mgmt Systems

Mark Bigham, chief innovation officer of Raytheon‘s intelligence, information and services business, has said user-friendly graphic interfaces can help prevent human error in the use of emergency management computers. Bigham outlined lessons learned from a false ballistic missile alarm that caused panic across Hawaii, such as the need to create “bold and big” …

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