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  • ISG Report Shows Rise in Public Sector Spending on Procurement Software, BPO; Nathan Frey Quoted - top government contractors - best government contracting event
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    ISG Report Shows Rise in Public Sector Spending on Procurement Software, BPO; Nathan Frey Quoted

    An Information Services Group report has found that the U.S. public sector is advancing efforts to enhance procurement systems amid challenges escalated by the COVID-19 pandemic. ISG said Friday the report showed an increase in spending among public sector organizations on business process outsourcing, procurement software and transformation in 2022 as such entities pursue cost […] More

  • Adnan Ahmed: CNSI Government Services Unit Hits CMMI Maturity Level 3 - top government contractors - best government contracting event
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    Adnan Ahmed: CNSI Government Services Unit Hits CMMI Maturity Level 3

    CNSI‘s government services organization unit has obtained a Capability Maturity Model Integration level 3 rating from the CMMI Institute. CUNIX Infotech ran an independent CMMI appraisal to determine whether CNSI’s government services business performs processes at a “defined” level, CNSI said April 28. The rating indicates that an organization’s processes are well-characterized and described in standards, procedures, […] More

  • Times of India: Aruna Jayanthi Named Global BPO Head at Capgemini - top government contractors - best government contracting event
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    Times of India: Aruna Jayanthi Named Global BPO Head at Capgemini

    Aruna Jayanthi, CEO of Capgemini India, will serve as head of global business process outsourcing at the information technology consulting firm effective Jan. 1, the Times of India reported Saturday. Jayanthi's promotion comes after Capgemini completed the acquisition of IT services company Igate for $4 billion, Shilpa Phadnis writes. Jayanthi was named CEO of Capgemini's […] More

  • Steve Sieke: Serco to Offer Clients End-to-End Services Under Contract With SIRVA - top government contractors - best government contracting event
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    Steve Sieke: Serco to Offer Clients End-to-End Services Under Contract With SIRVA

    Serco will work with SIRVA to manage query resolution, lead generation and customer service activities as Serco seeks to grow its business process outsourcing business in the U.S. logistics market. Serco said Friday it will establish a contact center for SIRVA’s moving business and a Customer Experience & Innovation Center for its services demonstration at a SIRVA facility […] More

  • Mark Fuller Named Rimhub Chief Revenue Officer; Srinath Narayan Comments - top government contractors - best government contracting event
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    Mark Fuller Named Rimhub Chief Revenue Officer; Srinath Narayan Comments

    Mark Fuller, formerly CEO and co-chairman at Chesapeake Partners, has joined business process outsourcing firm Rimhub as chief revenue officer. Fuller will pursue revenue growth opportunities in the telecommunications sector and identify new vertical markets through different sales channels, Rimhub said Monday. Srinath Narayan, Rimhub CEO and president, said Fuller brings more than 25 years […] More

  • HP Renews TennCare IT Mgmt Contract; Susan Arthur Comments - top government contractors - best government contracting event
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    HP Renews TennCare IT Mgmt Contract; Susan Arthur Comments

    HP Enterprise Services has signed an $88 million contract with Tennessee to continue to provide information technology services to the state healthcare program. The contract covers support to the Bureau of TennCare, which provides managed care services to 1.2 million state residents, HP said Tuesday. HP will operate TennCare’s information systems and databases and upgrade the IT […] More

  • Accenture, Bank Forming Transformation Joint Venture; Roberto Pagella Comments - top government contractors - best government contracting event
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    Accenture, Bank Forming Transformation Joint Venture; Roberto Pagella Comments

    Accenture has signed an agreement with a commercial bank to form a jointly-owned entity that will be responsible for updating the bank’s invoice management processes. UniCredit, which is present in 22 European countries, signed the agreement as part of a program initially launched in November 2011 to transform its operations by combining its technology assets […] More

  • Devesh Nayel to Lead Capgemini's Manufacturing and Financial Services for Global BPO - top government contractors - best government contracting event
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    Devesh Nayel to Lead Capgemini’s Manufacturing and Financial Services for Global BPO

    Devesh Nayel has joined Capgemini’s global business process outsourcing business unit and will lead its manufacturing and financial services operations out of the Indian city of Bangalore, India Infoline reported Thursday. The close-to-30-year industry veteran joins Capgemini from a finance director role with British Telecom, where he worked for four years to transofrm its global […] More

  • Accenture Financial ERP for Army Now Live; John Goodman Comments - top government contractors - best government contracting event
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    Accenture Financial ERP for Army Now Live; John Goodman Comments

    A new Accenture-made financial management system for the U.S. Army has gone live, the company announced Tuesday. The General Fund Enterprise Business System is intended to help the Army conduct audits and manage business processes at 227  bases and offices in 71 countries, including the U.S., Kuwait, Germany and South Korea. More than 52,000 system […] More

  • Accenture Wins Contract with Italian Energy Supplier - top government contractors - best government contracting event
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    Accenture Wins Contract with Italian Energy Supplier

    Accenture announced today it has secured a three-year contract with Italy-based Enel Energia, a supplier in the Italian energy market, to provide business process outsourcing services in support of Enel Energia's customer care operations. According to Accenture, the company will provide a range of back office services including customer acquisition, billing, payments and credit, and […] More

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