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  • General Dynamics IT Plans 1,600 Jobs for HHS Contact Center - top government contractors - best government contracting event
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    General Dynamics IT Plans 1,600 Jobs for HHS Contact Center

    A General Dynamics business unit intends to recruit as many as 1,600 new employees for a facility in Sandy, Utah, Deseret News reported Wednesday. Jasen Lee writes General Dynamics Information Technology will hire more workers to handle customer contact center activities for the U.S. Department of Health and Human Services. GDIT will start interviewing applicants […] More

  • MAXIMUS Georgia Call Center Certified as 'Center of Excellence' - top government contractors - best government contracting event
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    MAXIMUS Georgia Call Center Certified as ‘Center of Excellence’

    MAXIMUS’s Georgia Childcare and Parent Services call center has been recognized as a “Certified Center of Excellence” by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality. Georgia CAPS is a statewide program that helps more than 57,000 children from low-income working families and families who receive Temporary Assistance for Needy Families benefits access child care services. […] More

  • Vangent to Improve Contact Quality, Staffing Efficiency at 3 Census Bureau Sites; Mac Curtis Comments - top government contractors - best government contracting event
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    Vangent to Improve Contact Quality, Staffing Efficiency at 3 Census Bureau Sites; Mac Curtis Comments

      Vangent, Inc. has won a U.S. Commerce Department contract to implement, operate and transition U.S. Census Bureau transaction recording and automated workforce scheduling systems. The work will occur at permanent telephone call centers located in Ind., Md. and Ariz. and help increase contact quality and staffing efficiencies. The call centers conduct various economic surveys and […] More

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