Thirty-one percent of more than 5K citizens from five countries who responded to a survey by Accenture said they do not use or are unaware of digital government services. Read more
Shamlan Siddiqi, chief technology officer of NTT DATA’s public sector business, has said the federal government should advance information technology modernization in order to meet the needs... Read more
Chris Smith, vice president of shared services at AT&T’s global public sector and wholesale solutions business, has said 5G technology can support government agencies across five areas a... Read more
General Dynamics has initiated portfolio shaping efforts through its $9.7B acquisition of CSRA and recent move to divest its government call center business, the Washington Business Journal... Read more
Tom Naughton, president of citizen services at Maximus’ federal business, has said government agencies should work to build up citizen engagement through the implementation of new customer s... Read more
SAP has partnered with UXC Oxygen to develop a citizen engagement platform designed to help government customers deliver citizen services. The citizen engagement offering builds on SAP... Read more
Tom Romeo, president of the federal services business at Maximus, has said that digital technology platforms and content should be integrated across various services and channels in an effor... Read more
An Accenture subsidiary has opened a facility in Washington in an effort to help federal government clients develop digital platforms designed to build up engagement with citizens and employ... Read more
AT&T has partnered with seven other technology companies to produce a smart-city development framework intended to help local government organizations to harness Internet of Things plat... Read more
An International Data Corp. subsidiary has designed a framework that seeks to help government information technology leaders encourage citizen participation with third platform and connected... Read more
Tom Romeo, president of Maximus‘ federal services business, has observed many government organizations turning to an outcomes-based contracting model to acquire services for large-scal... Read more
YouTube has introduced a channel for U.S. government organizations and officials to upload videos and engage citizens about issues of national interest The YouTube for Government site is des... Read more
Maximus’ Andy Beamon: Intelligence Virtual Assistants Could Help Improve Citizen Experience
Andy Beamon, a vice president at Maximus, wrote in a GCN article published Wednesday that an intelligent virtual assistant serves as the intersection of human and artificial intelligence tha... Read more