Serco-Content Guru Alliance to Offer Contact Center Platform in Public Sector
Serco has partnered with Content Guru to provide a cloud-based multichannel contact center platform to government customers. The two companies will offer Content Guru’s storm communications integration platform to support contact between government agencies and citizens regardless of channel, Serco said Monday. Storm is designed to provide a single central system that integrates communications made through various channels such as web, SMS, […] More