Tag Archives: Customer Experience Platform

Pat Blevins on The New General Dynamics IT Cloud & Data Analytics Org and Disruptive Tech’s Pressure on Legacy Systems

Pat Blevins on The New General Dynamics IT Cloud & Data Analytics Org and Disruptive Tech's Pressure on Legacy Systems - top government contractors - best government contracting event

General Dynamics announced in February the formation of a new team within the defense contractor’s information technology business unit that would focus on work in emerging technologies related to areas such as cybersecurity and cloud computing. In conjunction, former InfoZen executive and nearly three-decade industry veteran Pat Blevins joined the General …

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General Dynamics Unveils FedRAMP-Compliant Cloud-Based Contact Center System; Marcus Collier Comments

General Dynamics Unveils FedRAMP-Compliant Cloud-Based Contact Center System; Marcus Collier Comments - top government contractors - best government contracting event

General Dynamics has launched a cloud-based customer service platform designed for government clients that require high security and privacy. The Customer Experience Platform uses Genesys technology that supports both cloud-based and on-premise deployment options, General Dynamics said Wednesday. Marcus Collier, General Dynamics senior vice president for health and civilian solutions within the information …

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