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  • Avaya to Provide Contact Center Tech for NORAD Santa Hotline - top government contractors - best government contracting event
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    Avaya to Provide Contact Center Tech for NORAD Santa Hotline

    Avaya will provide its contact center technology for the North American Aerospace Defense Command‘s Santa hotline. The communications services company said Thursday volunteers will use the Avaya Customer Engagement platform to answer children’s calls to the NORAD Tracks Santa hotline. “Avaya Government Solutions is pleased to help the North American Aerospace Defense Command keep the NORAD Tracks […] More

  • American Systems Retains Ethical Advocate Hotline; Joseph Kopfman Comments - top government contractors - best government contracting event
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    American Systems Retains Ethical Advocate Hotline; Joseph Kopfman Comments

    American Systems has extended its procurement service with Ethical Advocate for a hotline that works to help employees communicate with senior company executives in confidence. The continuation of the facility is meant to achieve compliance to federal standards on business contracting ethics and rules on confidentiality, Ethical Advocate said Tuesday. “The ethics line provides an […] More

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