Deloitte and Cisco have offered next-generation contact center technologies to help agencies address the surge in demand for government services due to the COVID-19 pandemic. “Rethinking the customer experience and integrating automation and virtual assistants should be part of the long-term solution for every government," said Marc Mancher, principal at Deloitte Consulting.
Read More »SOSi Invests in AI-Based Speech Recognition Tech Developer AppTek; Julian Setian Quoted
SOS International has made an investment in Applications Technology, a McLean, Va.-based developer of artificial intelligence-based speech recognition systems.
Read More »Virtual Support Tool Developer Espressive Announces Series B Funding Round; Pat Calhoun Quoted
Espressive, a Santa Clara, Calif.-based artificial intelligence software developer, has raised $30M in a round of Series B financing led by Insight Partners and supported by Wing Venture Capital and General Catalyst. Espressive said Wednesday it will use the investment to advance growth initiatives and product innovation and address its client base’s demands.
Read More »Google Unveils Natural Language Processing Tech
Google has introduced a new tool that uses a natural language processing approach to manage large volumes of unstructured data.
Read More »Maximus’ Andy Beamon: Intelligence Virtual Assistants Could Help Improve Citizen Experience
Andy Beamon, a vice president at Maximus, wrote in a GCN article published Wednesday that an intelligent virtual assistant serves as the intersection of human and artificial intelligence that could help agencies enhance citizen experience.
Read More »Vannevar Labs Seeks to Support Intell Agencies With AI Tech; Brett Granberg Quoted
Vannebar Labs plans to introduce technology platforms that leverage artificial intelligence, natural language processing and machine learning to help defense and intelligence agencies address national security issues, TechCrunch reported Wednesday.
Read More »HHS Taps NewWave AI, Intelligent Automation Tech, Services Delivery Contract
NewWave Telecom and Technologies has received a five-year, $49M contract to provide intelligent automation and artificial intelligence technologies and related services for federal agencies. The company said Thursday the governmentwide acquisition contract awarded by the Department of Health and Human Services' program support center covers support across several areas such as automation hosting, natural language processing, machine learning, machine vision and supervised learning.
Read More »Booz Allen Execs: Health Agencies Should Learn From IC to Harness the Power of Big Data
Booz Allen Hamilton executives wrote in an article published Thursday on The New England Journal of Medicine that federal health care agencies should leverage data science tools and lessons from the intelligence community to optimize big data in order to improve care quality and reduce costs. Steve Escaravage, a senior vice president and head of Booz Allen’s digital, analytics and strategy practice, co-wrote the piece with Kevin Vigilante, an executive VP and a health business leader at the company; and Mike McConnell, a senior executive adviser at Booz Allen.
Read More »OPM Seeks Natural Language Processing Methods for Policy Analysis
The Office of Personnel Management has asked industry to suggest natural language techniques for federal employees to obtain insight into statutory and regulatory text as part of policy analysis efforts.
Read More »Executive Spotlight: Dominic Delmolino, Chief Technology Officer, Accenture Federal Services
ExecutiveBiz spoke with Dominic Delmolino, chief technology officer for Accenture Federal Services, about the impact that artificial intelligence is having in the federal market, how agencies are working to implement AI, and the creative ways it could be used in the future.
Read More »Maximus Federal’s Andy Beamon: Agencies Should Understand Differences Between AI, Other Citizen Service Delivery Tools
Andy Beamon, vice president of digital solutions for citizen services at Maximus’ federal business, has said federal agencies seeking to transform the delivery of citizen services should understand how robotic process automation, artificial intelligence, bots and cognitive computing differ from one another. “Understanding the differences between them is important as it impacts both the citizens’ experience and government agencies navigating the procurement process,” Beamon wrote in a Nextgov article published Monday.
Read More »Deloitte: Agencies Could Use Natural Language Processing to Derive Insights From Unstructured Data
A Deloitte article says government agencies seeking to generate insights from unstructured data to facilitate the decision-making process and policy analysis could use artificial intelligence in the form of natural language processing. NLP has seven technical capabilities that could help agencies identify patterns, analyze public opinion and categorize topics, according to the article published Wednesday.
Read More »N&C Unveils IBM Watson-Based Regulatory Analytics Platform; Andras Szakal Comments
N&C has launched an analytics platform intended to help public and private organizations analyze regulatory documents from the Federal Register. Regendus is based on the natural language processing platform of IBM‘s Watson cognitive computing system, N&C said Monday. IBM helped build the Regendus prototype as N&C’s technology partner and the platform was further developed through collaborations with …
Read More »Accenture Report: 70% of Govt Agencies Eye Emerging Technologies
An Accenture survey says 70 percent of government agencies evaluate the potential of “emerging” technologies such as advanced analytics, Internet of Things, intelligent process automation, video analytics, biometrics, machine learning and natural language processing. Accenture said Tuesday the “Emerging Technologies in Public Service” report explores the adoption of emerging technologies in health, social services, justice, revenue, border …
Read More »IARPA to Host Data Retrieval Tech Proposers Day
The Intelligence Advanced Research Projects Activity will hold a proposers’ day conference on Sept. 27 in Washington to brief interested organizations on a multilingual data collection system development program. IARPA said in a FedBizOpps notice posted Aug. 1 it will discuss the objectives of the agency’s Machine Translation for English Retrieval of Information in …
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